Consumer Complaint Detail

GMC / ENVOY / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005070543 Incident Date: Aug, 01 2005
Consumer's City: NORTH SYRACUSE Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ENVOY Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GKET63M752 Date added to File: May, 23 2021
Date Complaint Received: Jul, 05 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 25 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In august 2005 on a trip, exiting off ramp brake pedal went all the way to the floor, was able to "pump" it and get response. after shutting vehicle off, setting & restart brake pedal again goes all the way to floor. upon return to dealership master cylinder was replaced. a few months later brake pedal becomes extremely "spongy" with no stopping power. dealership bled brakes and said problem was air in system. still no improvement, extremely soft pedal and unit will not panic stop. took back to dealership end of june 2006 and they replaced master cylinder a second time. unit is still no better and in my opinion unsafe to drive if it will not panic stop. dealership says gm has told them to order more parts, but do not know what the problem is. *nm