Consumer Complaint Detail

SATURN / LS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005070611 Incident Date: Dec, 24 2005
Consumer's City: PORTLAND Consumer's State: OR
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: LS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:emission control:catalytic convertor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G8JU54F42Y Date added to File: May, 23 2021
Date Complaint Received: Jul, 06 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 29 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On dec. 23 or 24th, 2005, i stopped by the saturn of gresham dealership because my car was making a very odd noise. the service manager and technician listened to the car and looked at the engine. they told me that it sounded like a an exhaust problem but the car would be safe to drive until i could make an appointment after christmas. i made the appt. for the wed. following christmas, i believe. on christmas, while driving up a hill, my car began jerking and lost power. i was not disabled but my car could barely make it up the hill. i was able to get off of the freeway and get help from family. i had the car taken to saturn of beaverton. they were able to look at the car on dec. 26 or 27th and determined that the catalytic converter had malfunctioned. the dealership did make the necessary repairs under the warranty. *nm