Consumer Complaint Detail

VOLKSWAGEN / BEETLE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005071517 Incident Date: Nov, 10 2005
Consumer's City: RALEIGH Consumer's State: NC
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: BEETLE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWCD21C92M Date added to File: May, 23 2021
Date Complaint Received: Jul, 14 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 30 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Any time i turn on my air conditioner it sounds like my car is going to blow up. cold air comes out, but the noise and the shaking of my car scares me. it started about 4 months ago. i would have the ac on and if my car was idling the noise would start up and my car would vibrate, it felt like my car was idling very heavily. it sounded like a jack hammer. now, it happens just when i turn the air on, but it's even louder than before. also i hear the jack hammer sound when the air is not on and hasn't been turned on at all when my car is at a stop or when i turn the car off. i don't have the money to fix it so i haven't even bothered to take it in anywhere to get it fixed. on top of it all, i can't put my windows down because in nov '05 my passenger side window disconnected from the track. after a couple of months i started to get the feeling the driver side window was not too far behind with it doing the same. sure enough, this past april, it did the deed. i called the dealership about this to see if fixing it would be covered under warranty, but because my warranty was either 5 years or 60,000 miles and my car being about 62,000 miles was told it was no longer under warranty. i do not have the money to fix this car, i've been having a tough time just paying for the car itself and fighting with volkswagen credit about this. *jb