Consumer Complaint Detail
CHRYSLER / TOWN AND COUNTRY / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005071946 | Incident Date: Nov, 23 2005 |
| Consumer's City: ORLAND PARK | Consumer's State: IL |
| Vehicle Transmission Type: MAN | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: TOWN AND COUNTRY | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 18 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 23 1997 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: There is a technical service bulletin issued by chrysler on oct. 14,2002 (tsb 23-044-02) on the problem and it covers all minivans build from 1996 until 2000. my 1997 chrysler town and country mini van has rusting front strut tower assembly's . my mechanic that if this condition is left as is , it will result in the front struts failing by premature failure of the chassis to hold them in place. this will result in the loss of steering . this could easily lead to an immediate accident. this is a know defect for 1996 to 2000 mini vans. the chrysler company had repair parts available but will not on it's own make a recall. i am asking that this recall me made immediately as to avoid the likelihood of accidents due to a defect in the manufactures design. the year 2001 chassis was changed to resolve this problem. please act to help us get monetary assistance from the manufacture immediately. this is a well know problem that is being ignored. parts are available to remedy the defect but only if paid by the owners of the defective vehicles. since all the vans in question suffer this condition , it could not be the result of the owners. can you help us? thank you. *nm |