Consumer Complaint Detail

DODGE / DURANGO / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005073306 Incident Date: Mar, 04 2005
Consumer's City: ANSONIA Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D4HB38NX4F Date added to File: May, 23 2021
Date Complaint Received: Jul, 28 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 29 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Leased dodge durango in dec 2004. vehicle has been in for service on 7 different occasions: faulty abs sensor: found erratic signal output from right front speed sensor. removed and replaced right front wheel speed sensor. 4 times on the brakes:1st attempt complaint loud squealing, service center did not find anything wrong, 2nd attempt complaint loud squealing still, brake rotors were glazed they removed and reinstalled front and rear brake rotors and resurfaced to remove glaze, 3rd attempt: loud squealing still, removed and replaced pads and rotors. next issue was replacement of transmission valve body: vehicle stopped working while in route. next issue was the brakes again which were squealing, they replaced the front and back brake pads and cleaned the caliper sliders. next issue was right rear axle seal was leaking fluid,they replaced the seal. days without the vehicle due to stated issues was a total of 41 days. *jb