Consumer Complaint Detail
JEEP / GRAND CHEROKEE / 2005
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005074131 | Incident Date: Jun, 24 2005 |
| Consumer's City: TUCSON | Consumer's State: AZ |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CHEROKEE | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:driveline:driveshaft |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1J8HR58245C | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 03 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 24 2005 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I took possession of a new jeep grand cherokee on 29 june 2005. that afternoon, when first driven above 60 mph, a front-end vibration (oscillation) was immediately evident. actually the vibration is present at all speeds. i arranged for a service appointment at steve christy chrysler jeep here in tucson. my first warranty visit for the vibration problem was made on 18 july 2005. the diagnosis there was a bad tire, which i had replaced at a goodyear tire shop per instructions from this dealership. it had no effect on the vibration. i have since been in to jim click chrysler jeep in tucson on three occasions for a total of eight full days. the vibration persists. i was informed that i would be unable to have further repair attempts without direction from chrysler engineering. the latest repair attempt resulted in a modification to the drive shaft by adding six weights at positions on the drive shaft. after this activity, which did not fix the vibration, i was told that the remaining vibration was " in the design". i had a local respected automotive shop evaluate the vibration and they concluded it had a problem. i asked three fellow engineers to evaluate the vibration and all concluded there was a problem. (note, one of the engineers has five years experience driving and testing vehicles professionally.) chrysler still claims the vibration is " in the design". the vibration is bad enough that i am afraid to take the vehicle on a road trip or tow a trailer. the vibration is at times violent and i do not know if something could break or if the oscillation could cause loss of control. i was informed by a maintenance supervisor that there were two reasons for chrysler to take the "in the design" position. 1) there are thousands of vehicles that made it out of the factory with this problem and 2) the problem is a chassis alignment flaw and can not be repaired. *nm |