Consumer Complaint Detail

GMC / SONOMA / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005074803 Incident Date: Mar, 14 2005
Consumer's City: SALEM Consumer's State: OR
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SONOMA Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:recliner
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GTCS19X1XK Date added to File: May, 23 2021
Date Complaint Received: Aug, 08 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 04 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The driver's seat adjust failed. no pressure--could be put on the seat without it moving to the full back position. the dealer initially replaced this in mar 05 after me and dealer speaking with gmc customer satisfaction. gmc reimbursed me for costs. 15 months [!!] later, it failed again. the dealer had only seen this issue twice, both times with my car. gmc initially declined to pay for the repair. then, after discussion with me, they offered to pay for it with me understanding that they had no liability and would not pay for any future repairs or would offer me $500 certificate discount on a new gmc truck. when i mentioned the safety issue potential, they wanted me to understand that if i accepted the money, i would have no standing in future problems of the same nature. i decline. i am concerned about the safety potential of this. they have twice corrected the symptoms. is there an underlying cause??? are others having similar issues. i hope you can help to get a handle on this for me and, potentially, for others, too. thank you. *jb