Consumer Complaint Detail

DODGE / RAM 2500 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005075958 Incident Date: Jun, 14 2005
Consumer's City: TUCSON Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Fuel system, diesel:storage:tank assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3D7KU28C64G Date added to File: May, 23 2021
Date Complaint Received: Aug, 17 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 14 2005
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2004.5 dodge cummins diesel. at 7000 miles the truck burned up 6 fuel injectors. dodge claimed it was contaminated fuel. i only buy fuel in one place so i had az dept. of weights and measures check the station. their fuel was fine. i later ($5000.00 dollars later)found that the top of the fuel tank has a recess that fills with water and has an air inlet that is lower that the water line. when driving in the rain the fuel tank will pull water in as fast as you burn fuel which in turn will burn up the injectors. dodge knows about this problem and lies to customers about the fuel being contaminated. this is costing hundreds of truck owners thousands of dollars! dodge needs to take responsibility for this problem. the sad part is that .25 cents of rubber hose will fix the problem. any help would be greatly appreciated. *jb