Consumer Complaint Detail

DODGE / RAM 1500 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005076913 Incident Date: Feb, 28 2005
Consumer's City: RALEIGH Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 1500 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Suspension
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D7HU18D54J Date added to File: May, 23 2021
Date Complaint Received: Aug, 27 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 19 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: At approximately 10,000 miles our 2004 dodge ram 1500 began pulling hard to the right. at highway speeds, the vehicle will cross 4 lanes of traffic within seconds if the driver is not pulling to the left in order to compensate for the right pull. we have had the vehicle aligned several times by different dealerships as well as at alignment shops, and the issue persists. daimler chrysler claimed the issue was tire related, and we had the tire dealer move tires around repeatedly trying to make the problem go away. we have also replaced tires with no change in the pull. recently, we noticed the pull is far worse when the vehicle has a full tank of gas, which leads me to suspect weight or weight distribution is a factor. we had steering rack and differential failure at approximately 25,000 miles. both were replaced and the problem continues to exist. also, alignment numbers go from within specification to wildly out of specification each time the truck is placed on a rack. this vehicle control issue is 100% repeatable. *jb