Consumer Complaint Detail

MERCURY / GRAND MARQUIS / 1994

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005076917 Incident Date: Dec, 19 2005
Consumer's City: PLANO Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: GRAND MARQUIS Model Year: 1994
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 2MELM75W1RX Date added to File: May, 23 2021
Date Complaint Received: Aug, 27 2006 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Feb, 14 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On the evening of december 20, 2005, our 1994 mercury grand marquis had been parked in our garage for about 45 minutes when we discovered a furious fire that burned through the attic and roof in minutes, shooting flames 50 feet into the night sky. fortunately no one was hurt. but the house which we rented, and most of its contents were a total loss. subsequent investigation, which included ford representatives, showed failure of speed control override switch as cause of fire. (entire vehicle has been impounded by carpenter law firm llp of plano, attorney for the homeowner's.) absent renters' insurance, we filed a letter of demand with ford in march of 2006, detailing losses. inexplicably, it was denied. while ford has recalled millions of vehicles to correct problems with this same component, our model and year has never been among the recalls as far as we know. we will probably have to file a lawsuit in order to recover damages. *jb