Consumer Complaint Detail

FORD / EXCURSION / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005078010 Incident Date: May, 02 2005
Consumer's City: MURRIETA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXCURSION Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMSU41P34E Date added to File: May, 23 2021
Date Complaint Received: Sep, 07 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 13 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was having a problem with the brakes on my 2004 ford excursion. the first time was around may of 2005 the truck had about 15000 miles on it. after driving it for short trip, every time i used the brakes, the whole front end and steering wheel would shake. the dealer machined the rotors and sent me on my way. now it has 38000 miles and it's doing it again. it's so bad that you feel like every time you brake you might lose control. i don't think the front rotors on the truck are up to standards. the dealer says they can't help due to the mileage of the truck. *nm