Consumer Complaint Detail

CHEVROLET / SILVERADO / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005079736 Incident Date: Jun, 02 2005
Consumer's City: KENT Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SILVERADO Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GCEK14V72Z Date added to File: May, 23 2021
Date Complaint Received: Sep, 21 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 30 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Brakes failed during emergency stop, nearly causing serious accident. chevrolet dealer cited rusted brake rotors. chevrolet refused to pay for repair, claiming (according to dealer) low mileage (17,031) indicated truck "sat" too much, promoting rust. rear rotors replaced in june, 2005. front rotors were repaired but have now been identified as rusted and in need of replacement (august, 2006). two dealers have acknowledged that parts (composite rotors) are of inferior quality and have expressed their frustration that gm has not recalled. chevrolet refuses to acknowledge the problem or to assist in repair cost, calling the situation a "maintenance issue" caused by the environment (case # 1-427-765-013). chevrolet claims this is the dealer's diagnosis, although the dealer clearly stated to me that the parts are inferior. i requested a copy of my file and was refused (chevrolet calls it "proprietary" information). *nm