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NHTSA Complaint Number: 005082631 | Incident Date: Jan, 28 2005 |
Consumer's City: TOLEDO | Consumer's State: OH |
Vehicle Transmission Type: | Manufacturers Name: Chrysler (FCA US, LLC) |
Model Name: DURANGO | Model Year: 1999 |
Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: | Date added to File: May, 23 2021 |
Date Complaint Received: Oct, 18 2006 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: - |
Was Original Owner: No | Anti-lock Brakes: No |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: In the last 4 yrs i have to replace the engine 2xs @$2500 per episode. despite regular oil changes, the oil pump is the first to go. i have repair men look at me like i do not change the oil because the oil is burnt to the pump. they have to clean the oil trap and replace parts. then less then 3 months later, that engine goes. i end up having to replace the whole engine. the first time it happened was at 51,000 mile. i contacted that company and they send "sorry, you're past the warranty" next, it happened at 75,000 miles. and, on the second experience, i had to replace the oil pump a 2nd time w/in 3 months because when the technicians started my vehicle and the burnt-type oil in the oil trap went back into the engine clogging the pump. thus, they made me pay for that too. please note i may be off on the date below. *nm |