Consumer Complaint Detail

DODGE / DURANGO / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005082631 Incident Date: Jan, 28 2005
Consumer's City: TOLEDO Consumer's State: OH
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Oct, 18 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In the last 4 yrs i have to replace the engine 2xs @$2500 per episode. despite regular oil changes, the oil pump is the first to go. i have repair men look at me like i do not change the oil because the oil is burnt to the pump. they have to clean the oil trap and replace parts. then less then 3 months later, that engine goes. i end up having to replace the whole engine. the first time it happened was at 51,000 mile. i contacted that company and they send "sorry, you're past the warranty" next, it happened at 75,000 miles. and, on the second experience, i had to replace the oil pump a 2nd time w/in 3 months because when the technicians started my vehicle and the burnt-type oil in the oil trap went back into the engine clogging the pump. thus, they made me pay for that too. please note i may be off on the date below. *nm