Consumer Complaint Detail
DODGE / SPORT UTILITY / 1994
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005084917 | Incident Date: Mar, 17 2005 |
| Consumer's City: TUCSON | Consumer's State: AZ |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: SPORT UTILITY | Model Year: 1994 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission:lever and linkage:floor shift |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1J4GZ78Y4SC | Date added to File: May, 23 2021 |
| Date Complaint Received: Nov, 08 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 08 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I own a 1995 jeep grand cherokee limited. nhtsa issued a safety recall: "secondary detent system to floor shifter." there was no problem w/ shifter of any kind before taken into factory authorized dealership. immediately after recall work was completed my car was returned to me in unsafe & dangerous condition. shifter now barely stays in gear positions, & without depressing release button on the shifter, & while driving, using gentlest of touches, ***the shifter can be moved from reverse to neutral and back, from drive to neutral & back, & occasionally btwn all 3 gears. two tucson fact. auth. dealerships refuse to even acknowledge this easily demonstrations physical problem exists, & daimler-chrysler headquarters only 'accepts' 'the truth' being what their reps say. therefore, no problem or 'incident' report will be filed. i've taken all 'proper' complaint steps w/ dealerships & d-c headquarters, but they refuse to acknowledge any type of problem, even though i have personally demonstrated it to them. thought this pattern of denial was just because they didn't want to 'pay' to correct their damage to my car, but after reading complaints on this sight, they don't want the gov. or public to know there is a problem w/their safety recall 'fix,' or their factory mechanics are incompetent &/or careless, or probably both. they keep saying my shifters behavior is "normal, or "has no problem," or "they can't make it happen when they try." suspicious they are doing this to others for they are extremely well practiced at this trickery & lies. situation has been going on awhile due to my serious health conditions. since this was regarding safety recall work, d-c corp. did say there was no time limit on pursuing this issue. little did i know they are experts at deception & burying the truth. the dealerships & daimler chrysler are intentionally preventing problems from being properly reported. *nm |