Consumer Complaint Detail

DODGE / STRATUS / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005085060 Incident Date: Mar, 31 2005
Consumer's City: DENVER Consumer's State: CO
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: STRATUS Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B3EJ56H6VN Date added to File: May, 23 2021
Date Complaint Received: Nov, 10 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 08 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Have contacted dodge/daimler-chrysler several times about transmission on my 1997 dodge stratus going out. hesitation on shifting into gear, slipping out of gear and back in on turns, trans leaks, slipping into gear suddenly and jerking the car, and so on. car has only 66,000 miles on it now and i got it in 2001 when my father passed away. it had only 53,000 miles on it then. a trans shouldn't be going out at 50-60,000 miles. if dodge has a bad product they should correct it themselves. i shouldn't have to pay to repair a problem dodge already knows about and isn't doing anything about. i never haul or pull anything and i only put 13,000 miles on it in five years. not heavy driving. i should not have any problems at all and dodge refused to do anything or pay for repair- just saying "it's past warranty". i cannot afford to repair but i should have a vehicle company that is proud of it's product enough to stand behind it. i only get $867 a month retirement and i'm 60 years of age. daimler-chrysler should have made repairs when i first contacted them a year ago. this is a daily problem and getting worse. hundreds of failures. i have to use the car for pet care so just continue to putt along until it (the trans) goes out completely. *nm