Consumer Complaint Detail

VOLKSWAGEN / BEETLE / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005085660 Incident Date: Aug, 31 2005
Consumer's City: RICHMOND Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: BEETLE Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Nov, 15 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 27 2004
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased brand new. problems i have had with this car: 1. rear power windows have both taken turns falling down into the body. will not power up. one has been replaced. dealer now won't fix second one because they 'don't see it as a known problem.' 2. headliner around rear window has come undone. 3. headlights have to be replaced constantly. for example; a light bulb was installed on a saturday, and had stopped working by the following wednesday. 4. rubber coating on glove box and on interior doors is peeling off. dealer would not even condsider fixing or addressing. 5. key assembly for arm console broke almost immediately. it took approximately 8 months, and several reminders, to get dealer to replace. 6. sometimes radio stays on after key has been removed from ignition. 7. air bag light stays on. won't go off. 8. hand release on front passenger seat often gets 'stuck' and will not work. 9. cup holder has come off track. i only drive this car to-and-from work. no kids/passengers ride in it. it has not had any owner abuse. i will never buy another volkswagen product. *jb