Consumer Complaint Detail
DODGE / GRAND CARAVAN / 2005
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005085745 | Incident Date: Aug, 03 2005 |
| Consumer's City: CARROLLTON | Consumer's State: GA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Steering |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2D4GP44LX5R | Date added to File: May, 23 2021 |
| Date Complaint Received: Nov, 16 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 23 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Since purchasing in 2004. i have had to take back the van numerous times to complain to the dealership about noises while driving in the steering brakes and front right wheel base area. brakes popping and scrubbing, wheel base makes a scrubbing/cracking noises, and there was a whining noise while slowing at stops and in parking lots. they have replaced a map light. my sliding doors have stopped working once but the problem has not occurred again to take to the dealer. at a red light when it turned green i went to go and the engine cut off would not restart immediately. luckily no one was behind me and no oncoming traffic. i was on a hill and able to roll to the side and put the van back in park to restart. 08/11/05 took to dealer ship and they performed a computer flash update and listed a label aut and label gen part. here are the service dates when i took in it each time to complain about steering and driving noises. 08/04/05 took to dealer ordered parts serviced on 08/11/05 replaced power steering reservoir. 11/17/05 replaced rack and pinion. 08/16/06 took in brakes starting making noises told we had 20% left at 16,812 miles they told us to replace the brakes. 08/16/06 also had them look at the same noise as before and they lubed/greased strut dust covers. 11/08/06 took back for same noises and they replaced the sway bar links found my steering fluid low, replaced fluid and stated they could not find any cracks/leaks. i am still hearing noises come from the right front wheelbase. the power steering fluid has fixed the whining noises as of today. the brakes are not popping. they said the sway bar links fixed the popping. *nm |