Consumer Complaint Detail

SATURN / ION / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005086337 Incident Date: May, 11 2005
Consumer's City: SANDOWN Consumer's State: NH
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ION Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G8AJ52F85Z Date added to File: May, 23 2021
Date Complaint Received: Nov, 23 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 18 2005
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2005 saturn ion, multiple problems w cruise control disengaging & not operable unless vehicle shut off, unexpected acceleration, & activating on it's own. the dealership would not believe me until the service manager witnessed this problem. when saturn sent an engineer to review the issue he also doubted me as he had the vehicle for 1 week & was unable to reproduce the problem. when i submitted for a new vehicle under the states lemon law the service manager accused me of making this up to get a new vehicle. saturn required me to pay $1800 for mileage depreciation to replace the vehicle & refused to honor the extended warranty which came with my original vehicle. my big error was in giving the dealer & saturn corp 5 time to try & fix the problem. those 2 extra attempts caused further mileage which cost me in additional out of pocket expenses. *nm