Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005087900 Incident Date: Aug, 04 2005
Consumer's City: WINSTON Consumer's State: OR
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D4GP24R85B Date added to File: May, 23 2021
Date Complaint Received: Dec, 06 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a cpo 05 grd caravan from a local dealer. within months the electric door locks would go up and down while unlocking the doors by the key, would go up and down while traveling down the road & while opening the electric windows while inside the van..* * the steering wheel would lock up while pulling out onto the road. my wife and kids could have been killed by the approaching fully loaded log truck. the van was taken to the lithia in roseburg & was informed of the issued. it was inspected and the reply was that "they could not find any problems & they said they could not get the door locks to go up and down. the van was taken in a 2nd time on 07/28/2006 with the same issues, again they kept the rig and told us they could not get the door locks to do anything. on 04/07/2006 the van was taken in to lithia after kendall said that they could not work on the van because of us buying it from lithia. so the van was returned to lithia with the same problems along with the rt rear brake light staying ..you know the sad thing is i still own 15k on this van. the steering on the van locked up again while traveling down the road and almost caused an accident with my wife and kids in the van. i just pray that when we take it in for the "4th time" and we leave it at the dealership to fix, that they will get it done right and that if we either keep the van or trade it off that nobody gets killed from this major safety issue. i feel that i have been shafted due to having a cpo and dodge dealers are not able to do their job due to skills or ?. i sure hope that if you are in an accident and your unable to get out of the van due to the door locks you don't burn up or if you can not open the door that hopefully somebody can get the door open from the outside of the van. oh i forgot, when i go over a speed bump it sounds like the engine is going to drop out. *nm