Consumer Complaint Detail

CHEVROLET / AVALANCHE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005089703 Incident Date: Nov, 13 2005
Consumer's City: BRIGHTON Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: AVALANCHE Model Year: 2002
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3GNEK13T52G Date added to File: May, 23 2021
Date Complaint Received: Dec, 25 2006 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: Feb, 19 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl* - the contact called stating that he took 2002 chevrolet avalanche 1500 to the dealership on 09/29/05 for wheel inspection, at the time the vehicle's odometer read 59,289 miles. an inspection was done with invoice stating wheel sensor and inc. cleaning was done. the contact stated that he felt that they didn't apply zinc/x to the sensor during inspection. the vehicle malfunctioned on 11/13/06 while he was pulling into the driveway and the vehicle didn't stop once the brakes were applied. the contact stated the vehicle damaged the garage door. the contact took the vehicle back to dealership on the next day, and was shown that the wheel speed sensor was not in its proper place and it was rusted. the dealership told the contact that the rear wheel brake dust covers were rusted and they needed to be repaired before they would fix the problem. also, he was having brake problems. the contact stated that on several occasions he had to use emergency brakes to stop the vehicle. the contact stated that he did his own research on his vehicle and found a recall 05v379000 for 2002 chevrolet avalanche for the service brakes, hydraulic: anti-lock. the contact informed the dealership of this recall, and was told that they would not repair the recall until he replaced the wheel speed sensor. *ak the dealer would not fix the wheel speed sensor issue, if the consumer didn't have the rear brake backing plate replaced at his expense. updated 01/29/07. *jb