Consumer Complaint Detail

CHEVROLET / IMPALA / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005090177 Incident Date: Nov, 14 2005
Consumer's City: DENHAM SPRINGS Consumer's State: LA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: IMPALA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Suspension:front:wheel bearing
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G1WH52K739 Date added to File: May, 23 2021
Date Complaint Received: Dec, 29 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 14 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Our 2003 impala ls @ 50k miles had a vibration when the brakes were applied that greatly increased with harder braking and also a steady vibration from the front end that increased as speed increased. my retired father in law brought the car to the dealer where we purchased the car, brian harris chevrolet in baton rouge, la and he felt that he was treated poorly by the service dept. we then took the car to all star chevrolet where we were treated professionally. they diagnosed the problems, front wheel bearings and warped rotors, but said that they could not repair it under warranty until it was approved by the warranty carrier, which could take several days. they said that rental car reimbursement would be made if warranty repair was approved. we paid a diagnostic fee and picked up our car and then took it to our local independent repair shop that we have dealt with for years and paid for the repair ourselves. they resurfaced the brake rotor and replaced the left front hub assembly. now @ 80k miles we are experiencing the same warped rotor problems again. *nm