Consumer Complaint Detail

FORD / EXPEDITION / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005091249 Incident Date: Aug, 31 2005
Consumer's City: MURRIETA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPEDITION Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield wiper/washer
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jan, 08 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 1999 ford expedition eddie bauer 4x4 that has all the symptoms of your investigation #ea05015. i took my vehicle in while it was still under warranty and i was denied a claim for them to fix it at my local dealer because they said that the cause was due to moisture and it was not covered by under warranty. this sounded to me to be a manufacturing defect and felt it should have been fixed by them. during that time i had to replace my transmission and transfer case which are controlled in some way by the gem module so i am told. i have not been able to fix the gem and fuse box to this date due to the high cost that was presented to me. i am not certain of the actual date this took place but it was identified while the vehicle was still under warranty. *jb