Consumer Complaint Detail

TOYOTA / AVALON / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005091388 Incident Date: Apr, 01 2005
Consumer's City: Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: AVALON Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist:pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jan, 09 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1997 toyota avalon the power steering rack leaks at 51000 miles and is a known problem to toyota. also need to be repaired at 99000 miles the front strut mounting also failed near 50000 miles and is failing again at 99500 miles. the power steering pump makes excessive noise and leaks. this problem started about 51000 miles as well. weakness in the steering makes this a dangerous vehicle. i contacted the toyota service center and they said they were well aware of the problems but the vehicle is out of warranty. a service bulletin has been issued to all toyota dealers to check for these problems and recommend repairs. the cost averages $1000. while asking toyota customer service for help i was told to contact the ceo in japan if not satisfied with the repair costs. *jb