Consumer Complaint Detail

DODGE / DURANGO / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005092521 Incident Date: Oct, 24 2005
Consumer's City: WHITEVILLE Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D4HD48N55F Date added to File: May, 23 2021
Date Complaint Received: Jan, 21 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 20 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Bought 2005 dodge durango slt on 10/21/05. on 10/25/05 it idled down and cut off but no service light came on took to dealer and they said couldn't find anything. i have called or been to the dealer 46 times from 10/05 -11/06. no panel lights came on so they stated they couldn't fix it, but the durango will idle down and cut off in park or at low speeds. october 2006 dealer changed the cluster and problem stopped for a week. then started again either at idle or in park. 12/06 i took back due to it started to cut off while driving. but still no panel lights and nothing showing on computer. in january 2007 was driving and cut off in the middle of crossing traffic and another car had to swerve around took back to dealer. the dealer added 1 qt of transmission fluid and problem stopped for 3 days. then idle down and cutting off again. then did a transmission flush due to technical support recommendations. drove for 4 days and it cut off when turning and lost power had to slam brakes to miss a pole. next day driving down rd and cut off had to hit brakes to stay out of the ditch because i was on a curve. i have children and this is a safety issue. first incident date was 10/25/05-present(1/21/07) *jb