Consumer Complaint Detail

HONDA / CIVIC / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005092636 Incident Date: Mar, 31 2005
Consumer's City: PORTLAND Consumer's State: OR
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: CIVIC Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:pads
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1HGEM22565L Date added to File: May, 23 2021
Date Complaint Received: Jan, 21 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Mar, 06 2005
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*- the contact purchased a 2005 honda civic in march 2005 with 0 miles. in april 2005 the contact noticed a cracking noise while applying the brakes . however, once the vehicle was in motion and stopped at any time there after the noise was no longer heard. the brake noise occurred every initial startup of the vehicle, after it has been stopped for a period of time, and the brake was applied shortly after ignition. the contact took the vehicle to thomason honda of gladstone, oregon. the contact stated that the front brakes ma de a cracking noise. the dealer described it as a clicking noise and referred to it as being a normal characteristic of the vehicle's brake system. the contact wrote two letters to honda. the first letter from honda motors, on april 25,2006, explained that the noise was caused by the switch partner not fitting squarely in the brake casing. the contact wrote a second letter to honda of america pointing this issue. the contact received a reply letter may 18, 2006 from honda motor explaining that the clearance between the brake caliper brackets can cause the pads to hit the caliper bracket when first applying the brakes, causing the noise. *ak