Consumer Complaint Detail

DODGE / NEON / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005094590 Incident Date: Jun, 30 2005
Consumer's City: CHADRON Consumer's State: NE
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: NEON Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Visibility:power window devices and controls
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B3ES56C24D Date added to File: May, 23 2021
Date Complaint Received: Feb, 07 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 19 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Upon purchasing my car, brand new in 2004, i have had several problems with it. after a short year of having my car my power windows went out, shortly after my front door speakers stopped working and my radio/cd player often doesn't work correctly...cd discs will get stuck in player and continually play until car is shut off and sometimes that doesn't even resolve problem. front brakes started to squeak and groan constantly, i took the vehicle to the dealership 4 times to have them try to fix brakes. while having brake problems, check engine light came on and car started to chug and jerk frequently. took back to dealership, diagnostic showed #4 cylinder misfire, had plugs and wires replaced, however check engine light came back on after driving car <10 miles. took car back to dealership 4 times to fix, on the fourth occasion they finally found a broken ring leading to the motor, problem is still unresolved. i then called warranty people to discover that my ring is covered under my power-train warranty after having been told by the dealership the ring couldn't be fixed. was also told by the dealership that the wiring was faulty in the radio player and not the speakers.