Consumer Complaint Detail

MITSUBISHI / DIAMANTE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005094691 Incident Date: Jul, 31 2005
Consumer's City: ELDRIDGE Consumer's State: IA
Vehicle Transmission Type: AUTO Manufacturers Name: Mitsubishi Motors North America, Inc.
Model Name: DIAMANTE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:heater core
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 6MMAP67P62T Date added to File: May, 23 2021
Date Complaint Received: Feb, 08 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am filing this complaint with the nhtsa department on behalf of myself and over 40 other owners of the 2002 mitsubishi diamante automobile. the back ground on all of these complaints can be viewed at www.mycarstats.com . it is my feeling that these mitsubishi customers were under the impression that filing a complaint on mycarstats.com was the same as filing one with the nhtsa. if you would take the time to view the various stories under the complaints section, sub headings engine cooling systems and visual systems, you will see the magnitude and the similarities of the problem. you will also find a similar collection of complaints under other vehicle model years, as mitsubishi built this vehicle with the same problem, for many years. the main problem is in the faulty design of the o rings that were to seal the engine coolant from leakage as it enters the cabin heater core. this is a problem that mitsubishi recognized and actually issued a service bulletin advising dealers of a repair kit designed to eliminate the leaks that are sure to develop. as you will learn from reading the complaints of the many owners on the www.mycarstats.com web site, this leaking problem has cause these owners to spend in the area of $800 to $1200 in repairs on vehicles with relatively low miles. in many cases the miles are as low as 40,000. the lower costs of repair are usually found at independent repair shops with the higher costs normally attributed to mitsubishi dealerships. most complaining owners only mention the accumulation of anti-freeze vapor on windows and the saturation of the vehicles floor covering. some also report damage to the vehicles computer system. i ask only that you visit the www.mycarstats.com web site and review the extensive list of almost identical complaints. i feel that after doing so you will feel, as i, that mitsubishi owns their customers reimbursement for the problems their faulty design has caused. *jb