Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005095593 Incident Date: Sep, 04 2005
Consumer's City: RIDGECREST Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:fan/motor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J8GW58J52C Date added to File: May, 23 2021
Date Complaint Received: Feb, 15 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 06 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2002 grand cherokee unlimited (wj) blend door broken. creaking/groaning sounds coming from under dash. when heater is on, passenger side gets only cold air. first discovered in sept of 2005 while vehicle was below 36000. vehicle still within factory warranty (100,000). was told by dealer that the blender door was broken and not covered under warranty. cost to repair approx. $850.00. unsatisfactory since this seems to be a common problem with wj owners. we've been living with this problem for two years due to the cost of the repair. *jb