Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005095974 Incident Date: May, 13 2005
Consumer's City: MARTINEZ Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4HS58N85C Date added to File: May, 23 2021
Date Complaint Received: Feb, 20 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 09 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle transmission has always made strange clunking noises. vehicle began to drop out of gear while driving and then finally (and currently) will completely shut off while driving. this has happened on numerous occasions and dealership says that they cannot duplicate the problem. a customer service manager did tell me that jeep is aware of the problem and this is a common problem among v8 models such as mine but that they just do not know how to fix it so they have not yet issued a recall. however, jeep is putting so many people at risk of an accident. not only the vehicle drive but everyone else on the road around the vehicle. the vehicle now shuts off while in motion driving on a fairly regular basis but with no consistent pattern. $34,000 dollars worth of worry. *jb