Consumer Complaint Detail

FORD / WINDSTAR / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005097239 Incident Date: Apr, 30 2005
Consumer's City: SCARBOROUGH Consumer's State: ME
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield wiper/washer
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FMZA5144XB Date added to File: May, 23 2021
Date Complaint Received: Mar, 02 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 05 2001
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 5/1/05 my wife drove the van to work when she arrived at work the windshield wipers would not turn off. she then noticed smoke coming form under the dash. she had a friend disconnect the battery (that act probably saved the vehicle form catching fire). i had the vehicle towed to clair ford in saco, me. clair ford told me the wiper motor burned out due to some kind of short circuit they said they could not tell what caused the short circuit. on 5/20 i read about a recall form ford for wiper motors burning up. i contact customer service via e-mail and a woman called me a few days later and said there were no recalls involving wipers and ford would not do anything to resolve this issue. i then researched the nhtsa web site it showed me that ford had recalled the wipers in 2001 under recall number 01s25. *jb