Consumer Complaint Detail

DODGE / CARAVAN / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005098240 Incident Date: Sep, 14 2005
Consumer's City: NORTH MIAMI Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D4GP25B23B Date added to File: May, 23 2021
Date Complaint Received: Mar, 11 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 14 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Monday, march 12, 2007 i am planning to up grade my caravan se to a newer car and before i change to a new problem i what to solve my old problem!!! the caravan to me is an excellent car on the highway very comfortable and stable. in 2003 i perches a new caravan fist i researched to check on possible defects. with 18 thousand i was told i needed new brake pads at 20.000 the metal started to rub on the rotor. interestingly only the inner passenger side shoes had excessive where. to me this was unusual on all my new cars i never needed brakes before 30 thousand. when i tried to put a new shoes, the only shoes that would fit was specified for. disc brakes on the back model, which mine, have drums. and the brakes specified for drums on the back did not fit! i have tried to find out why my car has disc on front made for model that had disc on the back if mine has drums on the back??? the car always skidded when brakes wear applied heavily to correct the problem i put the best michelins on the car. it dos not skid because of the michelins except the brakes do not stop the car!! now i have noticed the car dos not stop when you pot the pedal to the floor i put new brakes and rotor at sears and the problem seems to be a design problem! can you tell me how to correct the problem? before i get into a major accident!!! to me it seems only one wheel is stopping the car!!! and for a fairly new car this is a designer problem!!! this model car has bin made for all most 20 year and there is no risen for designer flows. if you cannot answer this simple problem i will not be acquiring any more chrysler ore mercedes products in my lifetime!!! thanking in advance. *jb