| Was Vehicle Towed:
- |
Description of the Complaints:
Leased massey-yardley jeep new 2005 jeep liberty 8/27/05, 1 week check eng light on, 9/6/05 small evap leak told that i did not tighten gas cap, 9/16/05 eng light on tested no problems found. 10/6/05 again, complained to service manager, tested as vapor leak code, replaced split gas cap & checked system, no vapor leaks present. 10/17/2005 returned with engine light on, code for small leak service, cleared code, passed 4 evaporative emissions test, test drove 20 miles & no problems found, 11/09/05 again eng light on, service has ca 5 days, puts 189 test miles on new leased car, did smoke test & could not duplicate. i explain to service manager i cannot being car in every 2 week, he states that i am doing this,for a new car. mine w/ less than 2000 miles/service put 200 miles. emailed/phoned complaint to dealership manager, "his service manager knew what he was doing & why not go somewhere else". 11/30/05 eng light on, go to accardi dealer, extremely backed up due to hurricane wilma, service person quickly test on computer, small vapor leak, reset eng light & politely ask come back if possible. 11/30/05 email complaint to chrysler ref#14321893 no response. 12/16/05 eng light on, due to "wilma", & holidays, eng light on until. 2/8/2006, for service polite accardi dealer computer shows evap small leak, smoked system fuel pump ring leaking, retorqued seal is corrected. weeks later engine light on, getting tired & let light stay on, it goes off on occasion, on most of the time. 8/14/06 accardi for service & eng light on, computer states no codes present, no problem found. week later engine light on, i worry something serious but cannot return to dealer ship every few weeks reset. 3/28/07 at dealership for service & engine light on, indicates small evap leak, service find broken hose under vehicle, repaired hose ran diagnostics & showed corrected. email complaint to chrysler 3/29/2007, ref#16080404, 18 months later. waiting for chryslers reply & check engine light . *jb
|
