| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005101507 | Incident Date: Apr, 13 2005 |
| Consumer's City: COLUMBUS | Consumer's State: IN |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMZU73K24Z | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 08 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 31 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: After one month of purchasing my explorer it started having problems going into reverse and also shifting while driving. when put in reverse it will jerk with a loud bang or clank and then surge. it continues to get more frequent. i am very worried about hitting another car or even worse a person. i received a letter from ford asking that i take to a dealership and they were going to add some additive to the transmission. i did return to the dealer and they serviced the suv. it did shift correctly for about 1 month, but then the problem started again. when i called the dealership to inquire as to what the problem is they said they were not aware of any problems or recalls from ford. i find this very hard to believe when i see all the complaints from people who own explorers. i want ford to fix this problem. i was having the problem before the warranty ran out and now that the warranty is out i feel that ford should still be responsible for this major problem. what has to happen before ford corrects this issue. does someone have to get hurt? *ak |
