Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005102855 Incident Date: Nov, 08 2005
Consumer's City: SAN JOSE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:heater core
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GW58N71C Date added to File: May, 23 2021
Date Complaint Received: Apr, 19 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 09 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: (1) none (2) the heater to my 2001 grand cherokee limited no longer functioned, only cold air flowed from the air vents regardless of the temperature selected. (3) i took the vehicle into a jeep dealership and they told me the blend doors were broken and needed to be replaced to fix the problem. the estimated cost was $1,400 and the extended warranty i bought from chrysler did not cover the problem. i am still saving up money so that i can have the repair done. this has caused great discomfort to myself and my passengers these past two winters. *jb