Consumer Complaint Detail

TOYOTA / 4RUNNER / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005103352 Incident Date: Nov, 04 2005
Consumer's City: NEWCASTLE Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: 4RUNNER Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:driveline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTEBT14R130 Date added to File: May, 23 2021
Date Complaint Received: Apr, 24 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 04 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2003 toyota 4runner makes a clunk sound that is felt throughout the vehicle when coming to a stop or when beginning to take off. this was first noticed at approximately 40,000 miles. per the toyota dealership, removing the driveshaft and greasing the spline yoke quiets the clunk for approximately 20,000 miles. this is partly true, as the greasing quiets it, but it does not go away and the clunk get stronger every day the car is driven until you feel like you are being rear ended. toyota states this is normal for the operation of the vehicle. it is not normal, and it is absurd to think it is normal. the car should accelerate from a stop without a clunk and come to a stop without a clunk. this problem is widely documented, but toyota has yet to provide a fix. the "clunking" changes your driving behavior/habits in order to minimize the clunk, but in the end, the car clunks when taking off, and clunks when coming to a stop. the toyota dealership states no damage is being incurred to the vehicle by the clunking, this may be true, but you certainly do not feel safe and secure when the vehicle clunks and shakes the car at virtually every stop and start. toyota needs to find a fix to ensure toyota customers are safe when they drive, feel safe when they drive, and are satisfied with the toyota vehicle they drive. *tr