Consumer Complaint Detail

DODGE / RAM 1500 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005105198 Incident Date: Apr, 28 2005
Consumer's City: NEWPORT NEWS Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 1500 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Structure
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B7HC13Y31J Date added to File: May, 23 2021
Date Complaint Received: May, 08 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 23 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2001 dodge ram 1500, purchased new by my inlaws in florida in 2001 and garage kept 80% of the time. i purchased the truck in november 2004 with 56000 miles on it. drove it back to virginia, where it was also garage kept. i noticed one small, about 1", crack in the dashboard on the passenger's side one month later. by april, several cracks formed all over the dashboard and around the air bag. i contacted the dealer, and they said there was nothing they could do because the vehicle was out of warranty, and gave me chryslers 800 number which i called and filled a complaint, but that was all they woudl do. i could not afford the $1500 to replace the dashboard as i was still making payments on the vehicle. once pieces of the dashboard started to fall out shortly, there after, i installed a dashc over, partially for the asthetics, but also because i was afraid of what the fragile crumbling dashboard would do in an accident, especially if the airbag went off. flying shards of sharp plastic did not sound good to me.*ak