Consumer Complaint Detail
MERCEDES BENZ / C220 / 1996
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005105226 | Incident Date: Oct, 09 2005 |
| Consumer's City: | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mercedes-Benz USA, LLC |
| Model Name: C220 | Model Year: 1996 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system:wiring:front underhood |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 08 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 5 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The 1996 mercedes c220 had a defective engine wiring harness. the check engine light came on and i serviced the car. the mechanic mentioned that mercedes used a recycled wiring cover that with the high temperature cracked and even melted. i was told by the service technician that he changed a few, and there was no charge. my car was not included, and i was requested to pay for everything. this was unexplainable. i had to pay twice for the diagnostic ($120) and for the labor ($700.). the engine wiring harness costs $1400.00. i am negotiating with customer service if they could cover the costs because it was an issue of poor workmanship or quality. i have never herd of engine wires cracking and melting on a car!! the service person was very nice and mentioned that this was not the first time and some even resulted in fires. i do believe that this should be recalled in all cars that mercedes benz cars that have been equipped with this type of recycled wire covering. it is a danger to all that drive this cars and others that it may effect if an accident results. to ignore this issue after it has been brought to the attention of customer service is to hold them liable in all accidents, deaths and injury that involve these vehicles. *ak |