Consumer Complaint Detail
MERCEDES BENZ / E CLASS / 2000
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005106994 | Incident Date: Jan, 27 2005 |
| Consumer's City: CHARLOTTE | Consumer's State: NC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mercedes-Benz USA, LLC |
| Model Name: E CLASS | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system: instrument cluster/panel |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WDBJF65J9YB | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 24 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 14 2005 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My 2000 mercedes e320 has inoperable displays for the gear, temperature, and time. i am very concerned about this because this is my wife's vehicle. with the display being defective, it is possible for an inexperienced driver to put the vehicle in the wrong gear because there is no visual verification at eye level, as is required on all cars. i have even been in the car with her and witnessed her putting the car in the wrong gear because she wasn't able to see the gear without looking down at the center console. mercedes is aware of this design defect in the instrument cluster, but refuses to repair it without charging the customer. this defect hs been known for years and they even continued to install them after customers reported the defect to them by the hundreds. i consider this a safety issue that should be paid for by mercedes as they are aware that it is a defect in the design of the instrument cluster. all cars that i have driven have the gear clearly displayed on or near the steering column. please let me know if there is a federal requirement for this function to work at all times. thank you. |