Consumer Complaint Detail

FORD / FOCUS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005109869 Incident Date: May, 31 2005
Consumer's City: Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP36P6YW Date added to File: May, 23 2021
Date Complaint Received: Jun, 25 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 2002
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2000 ford focus. the contact was unable to latch the rear doors, therefore they would automatically open without warning. recall # 05v030000 (latches/locks/linkages:doors:latch) was found. the dealer inspected, oiled, and cleaned the latches in 2005, however, that did not prevent future failures from occurring. the manufacturer advised the contact to speak with the dealer for a resolution. the current mileage is 136,000 and failure mileage was 50,000. the consumer stated he believes the failure in the cables operating the latch, in order to fix the defect everything has to be fixed the door latch, handle, cables and door assembly. the consumer stated this will cost $500 per door which should be fixed at the manufacturer's expense. updated 07/23/07 *tr