Consumer Complaint Detail

ACCC / AMERICAN PLATINUM (T-RATED) / 195/

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005110038 Incident Date: Oct, 02 2005
Consumer's City: RAVENNA Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: AMERICAN CAR CARE CENTERS, INC.
Model Name: AMERICAN PLATINUM (T-RATED) Model Year: 195/
Vehicle Involved in a Crash: No Component's Description: Tires:pressure monitoring and regulating systems
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5FNRL18632B Date added to File: May, 23 2021
Date Complaint Received: Jun, 26 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: May, 30 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2002 honda odyssey. the vehicle has american platinum (t-rated) premium edition tires. the contact purchased the tires in june of 2005. she stated that the tires fail to remain balanced. on october 3, 2005 at 68,785 miles, the vehicle received a front end alignment and the tires were balanced and rotated. after leaving the dealer the same day, the steering wheel began to shake and bounce repeatedly while driving 57 mph. he returned to the dealer to have the tires rebalanced. the vehicle was taken in again on october 24, 2006 to have the tires rotated and balanced at 73,120 miles. the dealer stated that the front driver side tire bands had failed and they replaced the tire. there is no mileage warranty on the tires. the vehicle was then taken to honda for an alignment. honda measured the road force on the tires and found that all four wheels were out of balance. two out of the four tires had excessive road force. all four tires were balanced and rotated and the two rear tires were replaced, so that the shaking and bouncing of the steering wheel would cease. the contact stated that the tire did not have a dot number. the current mileage is 84,612 and failure mileage was 68,785.