Consumer Complaint Detail

MERCURY / MOUNTAINEER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005110533 Incident Date: May, 31 2005
Consumer's City: SCARSDALE Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Structure:body:hatchback/liftgate
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2ZU86W62Z Date added to File: May, 23 2021
Date Complaint Received: Jul, 01 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2002 mercury mountaineer. the contact noticed a crack on the panel of the liftgate. the dealer replaced the panel, but was unable to diagnosis the cause of failure. approximately one year later, she noticed another crack on the liftgate panel. the dealer stated that they would order the part and replace the panel. as of july 2, 2007, the panel has not been replaced. the failure caused the close door light to remain illuminated. the current mileage is 68,000 and the failure mileage was unknown.