Consumer Complaint Detail

CHEVROLET / SILVERADO / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005113298 Incident Date: Jun, 12 2005
Consumer's City: VAIL Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SILVERADO Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system: instrument cluster/panel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GCEC19V24Z Date added to File: May, 23 2021
Date Complaint Received: Jul, 25 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: For over 2 years and 30,000 miles the speedometer in my 2004 chevrolet silverado pickup has been sticking. starting at about 20,000 miles about every 3 or 4 months the speedometer needle would stick at 25 mph, 30 mph or 35 mph. this sticking was where the speedometer needle would stop at when you turned the key off. when the needle would stick it caused the speedo to read incorrect speed. the vehicle was under warranty when this started. i did not take it into the dealership because it would require taking a whole day to take it in and the dealer would not guarantee he would fix it in one visit. the dealer said bring it in. they would check it and order the parts. then bring it back when the parts arrived. before wasting the time with the dealer i tried removing the battery cable and allowing the computer system to reset itself. this worked for the first 10 times the speedo stuck. the speedo is stuck again and removing the battery cable over 10 times has not reset the speedo correctly. gm has known about this speedo problem for over 5 years but is only bandaiding the problem. this speedo problem is a safety issue. *tr