Consumer Complaint Detail

FORD / EXPLORER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005113874 Incident Date: May, 31 2005
Consumer's City: STROUDSBURG Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:rear:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU73E42Z Date added to File: May, 23 2021
Date Complaint Received: Jul, 31 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2002 ford explorer. the dealer informed the contact that the coil spring on the rear passenger side suspension failed. the dealer did not state the cause of the failure. as of august 1, 2007, the vehicle has not been repaired. the contact stated that the coil spring on the rear driver side suspension failed june 2005. he also stated that the transmission failed at 79,835 miles. the current and failure mileages were 79,835. updated 02-04-08. *kb the consumer discovered he didn't have 3rd gear. updated