Consumer Complaint Detail

FORD / EXPLORER / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005114295 Incident Date: Jul, 30 2005
Consumer's City: PEARLAND Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU73E64U Date added to File: May, 23 2021
Date Complaint Received: Aug, 03 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 14 2004
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Our 2004 ford explorer has a significantly delayed response when shifting into reverse. once the transmission engages there is a loud and hard "clunk". the dealership has diagnosed failure of the transmission solenoid and estimates this repair will cost ~$900. *jb