Consumer Complaint Detail

GOODYEAR / EAGLE RS-A / P245

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Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005119801 Incident Date: Jan, 13 2005
Consumer's City: GREENSBURG Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Goodyear Tire & Rubber Company
Model Name: EAGLE RS-A Model Year: P245
Vehicle Involved in a Crash: No Component's Description: Tires:sidewall
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1N4BA41E04C Date added to File: May, 23 2021
Date Complaint Received: Sep, 16 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 01 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I took possession of my 2004 nissan maxima in the first week of january 2005. i noticed a constant, but gradual tire pressure issue. i took the car to the local nissan dealership and they indicated the tire had to be patched. i asked about the actual sidewall and they did not feel there were any problems involving the sidewalls. i took the car to an independent dealership that felt there was indeed some manufacturer problem with the tires. i called the dealership and they reported that there were no recalls and that the warranty would not cover this issue. they explained that if i chose to i could initiate a claim with both or either the good year eagle manufacturer or nissan. the good year eagles installed on my maxima had less than 11,000 miles and as the dealership was not amenable to reconciling their opinion on the tires to that of an independent tire inspection i decided the best course of action was to replace the good year eagle tires with nokian tires. this replacement occurred on october 6, 2006 with only 11,000 miles on the tires. i was very hesitant to drive the car due to the tire pressure. i was filling the tires every two-three days to maintain some type of safety while driving. when i applied for the reimbursement on the goodyear eagle rs-a tires my claim was denied because there was no indication that the replacement was due to 'a sidewall issue.' who in their right minds would willingly choose to replace 4 tires at once with brand new tires at only 11,000 miles if there was no safety issue??? of course this is a safety issue and i wasn't willing to be involved in an accident to prove the point. the following is a website (just one of many) that notes the issues and lack of company response. www.consumeraffairs.com/tires/goodyear_tires.html. clearly the company is not correcting or reimbursing consumers for their faulty products. i spent what i consider to be a good deal of money to make my 'dream' car safe to drive. \ *jb