Consumer Complaint Detail

FORD / EXPLORER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005119892 Incident Date: Mar, 19 2005
Consumer's City: RURAL HALL Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Sep, 17 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 19 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Shortly after buying the vehicle (68k miles) the transmission started shuttering and having issues shifting from 1-2 gear. it would also have problems down shifting under load. i would have to release the throttle momentarily to make it shift. overdrive light would blink, the odometer would blink all 'dashes', and the speedometer would go to 0 mph. i have had the vehicle worked on at a local dealership 3 times and still the problem persists. now, at 97k miles, my extended warranty has expired and i am left with a vehicle i am still paying for and a bad transmission. *jb