Consumer Complaint Detail

FORD / CONTOUR / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005120196 Incident Date: Mar, 31 2005
Consumer's City: LEXINGTON Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: CONTOUR Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FALP6531WK Date added to File: May, 23 2021
Date Complaint Received: Sep, 19 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 1998 ford contour. the vehicle was taken to the repair shop for regularly scheduled maintenance. the mechanic stated that the front passenger side coil spring failed. in 2001, the contact received a recall notice for nhtsa campaign id number 01v255000 (suspension:front:springs:coil springs). the dealer inspected the vehicle at that time and stated that no repair was needed. however, now that the failure has occurred, the manufacturer stated that the recall was no longer valid. the failure mileage was 73,000 and current mileage was 81,000. updated 01/09/08. *lj the consumer stated the coils springs have been replaced twice in this vehicle. the dealer stated replaced headlight switch and cable in engine. updated 12/12/07 *tr updated 06/04/08. *lj