Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005124816 Incident Date: Aug, 31 2005
Consumer's City: SMYRNA Consumer's State: DE
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system:fan
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 2C8GP64L02R Date added to File: May, 23 2021
Date Complaint Received: Oct, 29 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2002 chrysler town and country. while driving 55 mph, the vehicle overheated. the vehicle made a clacking noise and smoke began to rise from the engine. the check engine light did not illuminate until the vehicle began smoking. the contact pulled to the side of the road. the engine shut off and the contact allowed the vehicle to cool down. he added water to the radiator and drove to his residence. the vehicle was then towed to the dealer and they stated that the computers failed and needed to be replaced. the contact disagreed and stated that the vehicle overheated because the fan and cooling system were inadequate in size. the dealer did not repair the vehicle. the current mileage was 71,421 and failure mileage was 50,000.