Consumer Complaint Detail

FORD / EXPLORER / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005125048 Incident Date: Jul, 31 2005
Consumer's City: NEW BERN Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1FMDU32PXVU Date added to File: May, 23 2021
Date Complaint Received: Oct, 31 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: May, 31 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 1997 ford explorer. the contact stated that the vehicle caught fire while being serviced for the radio. the dealer stated that the cruise control caused the fire. the dealer stated that the vin was not included in nhtsa campaign id number 07v336000 (vehicle speed control). the dealer disconnected the vehicle speed control. as of november 1, 2007, the dealer had not repaired the vehicle. the failure mileage was 70,000 and current mileage was 106,000.