Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005125612 Incident Date: Jul, 06 2005
Consumer's City: JAMAICA PLAIN Consumer's State: MA
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Nov, 05 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The driver's side door came loose while driving and even though it was seemingly shut properly when at a stop. aside from the loud road noise, the "door's ajar" ding would startle me, particularly when at high speed on the (relatively smooth) highways. i have to slam the door several times in order to get the dinging to stop. whenever the door rattled loose on the highway (which was unpredictable), i was worried that it was going to fly open. i had to pull over to attempt to close it. i paid $550 to have the door lock replaced (it was the hardware, not the electronic locks, which functioned normally throughout the ordeal). now, only 2 years later, i'm having the same problem, and the dealer says that neither their repairs nor the replacement parts are under warranty. *tr